Problems with YouTube conversions

Posted January 24, 2008
Filed under: News |

Hi,

Update: All fixed and back to normal now. Please let us know in the comments if you have any problems.

Unfortunately today (24th January) we are experiencing issues with YouTube conversions. We are currently working round the clock to resolve these, however this means that at present we cannot offer YouTube conversions from our service.

Please note file conversions are unaffected.

We apologise for any inconvenience this causes, and will update this blog post with progress in fixing this issue.

Thanks,
The Zamzar Team


4 comments so far

  1. Eddie on January 26, 2008

    Hi all. Having grief with Youtube. Sent a conversion about 2 hours ago to Zamzar for conversion from flv to avi, had nothing back at all.

    Downloaded the same file from YT, sent it to file conversion from hard disk, and still nothing back on that one either.

    Any ideas on the problem?

    Reply
  2. The Zamzar Team on January 30, 2008

    Eddie – We sometimes have busier periods on the site than others, but 2 hours sounds a bit out of the ordinary.

    We’re constantly adding new hardware to improve the situation, but remember that you can always signup for a Zamzar account to jump straight to the front of the queue :-)

    Thanks,
    The Zamzar Team.

    Reply
  3. esther on February 11, 2010

    Hi everyone. I would like to comment. The zamzar file sizes are increasing dramatically. A simple 5-10 min video on youtube used to be only 12-15MB. However, these days the file size can reach 100MB. Pls help!

    Reply
    • The Zamzar Team on February 12, 2010

      Esther – you raise an interesting point here, we’ve recently upgraded the quality of the videos that are downloaded from YouTube, as many of our users were asking us for higher quality videos (this is why the filesize has gone up).

      What do others think – would you prefer to see smaller-sized, lower-quality video videos, or larger, higher-quality ones ?

      Reply

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