Problems with YouTube conversions

Posted January 24, 2008
Filed under: News |

Hi,

Update: All fixed and back to normal now. Please let us know in the comments if you have any problems.

Unfortunately today (24th January) we are experiencing issues with YouTube conversions. We are currently working round the clock to resolve these, however this means that at present we cannot offer YouTube conversions from our service.

Please note file conversions are unaffected.

We apologise for any inconvenience this causes, and will update this blog post with progress in fixing this issue.

Thanks,
The Zamzar Team

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2 comments so far

  1. Eddie on January 26, 2008

    Hi all. Having grief with Youtube. Sent a conversion about 2 hours ago to Zamzar for conversion from flv to avi, had nothing back at all.

    Downloaded the same file from YT, sent it to file conversion from hard disk, and still nothing back on that one either.

    Any ideas on the problem?

    Reply
  2. The Zamzar Team on January 30, 2008

    Eddie – We sometimes have busier periods on the site than others, but 2 hours sounds a bit out of the ordinary.

    We’re constantly adding new hardware to improve the situation, but remember that you can always signup for a Zamzar account to jump straight to the front of the queue :-)

    Thanks,
    The Zamzar Team.

    Reply

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