Archive for the ‘Zamzar’ Tag

Using the Zamzar Web Browser Button with Google Chrome

Happy 2012 to everyone ! We start the year here at Zamzar HQ with the curious case of the button, the browser and the global international mega-corp …

The Button

The Zamzar Web Browser Button has been around for a few years now, and is the best way of converting your files at the touch of a button from within your web browser. If you don’t have it already stop everything and get it here now !.

The Problem

Recently some of you who use the button reported it isn’t working in the Google Chrome web browser when trying to convert YouTube videos.

We’ve taken a look into this problem and there is a bug in Chrome which is causing this to break. If you want the juicy technical details you can see them here, but in layman’s terms we can tell you:

    “Google broke it”.

How to fix it

Fortunately there is a simple way to fix the problem … unfortunately it’s something you need to do rather than us.

Step 1 – Open a new tab in Chrome and click “Apps” at the bottom of the browser

Step 2 – Right click the YouTube app and select “Remove from Chrome”

Step 3 – Click uninstall

Step 4 – Restart the web browser

Step 5 (optional) – Sing joyfully

Hopefully this will help if you come up against the problem whilst we wait for Google to pull their fingers out and fix things in Chrome :)

Happy Converting !
The Zamzar Team.

AddThis Social Bookmark Button

We’re improving Zamzar …

Our rocket scientists have been working hard to make Zamzar better for you over the past few months.

Here’s a quick rundown of the things we’ve been fixing in recent months.

If you’ve noticed any other bugs, or want us to improve anything else with the service please let us know.

Conversions

  • PDF to JPG – In some cases we noticed that very large files (500+ pages) were failing to convert.
  • Keynote to PPT – Some Apple Keynote presentations had issues when being converted into Microsoft Powerpoint.
  • DOCX to DOC – Some larger .docx files were failing to convert correctly to the .doc format.
    Note: We’re still aware of an issue whereby some files with a non-Latin alphabet fail to convert. Our engineers are working to fix this.
  • PDF to XLS – A bug in our conversion process caused a number of these conversions to fail. We’ve now fixed this to improve conversion success for these files by over 40%
  • PUB to PDF – Files with very long filenames were failing, an issue which we’ve now fixed.

Video conversions

    We fixed an issue which had been preventing video file conversions from the popular video sharing website at GodTube. Yay !

    Notification Emails

    • Delivering to your inbox – We’ve improved the way we send email notifications for conversions so that less of them end up in your spam folders.
    • Look & Feel – In some email providers (most notably Yahoo Mail and AOL Mail) Zamzar conversion emails looked wonky. We’ve now tidied them up to look all nice and shiny.

    Happy converting,
    The Zamzar Team.

    AddThis Social Bookmark Button

    Sharing a file – introducing FilePigeon

    Sharing a fileWe’re delighted to announce a new web service from the creators of Zamzar – FilePigeon gives you a super simple way of sharing any file with friends and colleagues without needing to worry about email limits on attachments.

    Are you fed up with:

    • Not having a simple way of sharing files with friends & colleagues ?
    • Unhelpful email limits on file attachments ? (Yahoo, AOL and GMail all limit you to just 25 MB)
    • Waiting around for other file sending services who delay file downloads ?
    • Annoying adverts on web pages which host your files for colleagues ?

    Well FilePigeon is the answer ! It’s is a really simple way to send large files – no signup is needed (it’s free !), so you can start using it straight away. Uploaded files are hosted on our secure servers and a file download link is sent via email to whoever you want to share your files with. You can also share the link on FaceBook and Twitter.

    FilePigeon gives you:

    • A free file sharing service without the need to register
    • No ads for any users
    • Fast uploads & downloads
    • Full drag & drop support for all users
    • Download files as many times as you want (no restrictions !)
    • Send files up to 1GB in size with an account
    • Send files securely (over SSL) with a business account
    • Oodles of storage and an inbox to manage files with an account

    Go try out FilePigeon today ! We’d love to hear what you think.

    Happy sending,
    The Zamzar (FilePigeon) Team.

    AddThis Social Bookmark Button

    New Zamzar Status Page

    Thanks to our friends at Pingdom we’ve been able to create a new Zamzar service status page so you can keep an eye on how well the main Zamzar website is holding up under all your conversions.

    You can view detailed stats on uptime, response time and performance from various countries.

    Over time we’d like to add more data to the page – what would you like to see ?

    Happy converting,
    The Zamzar Team.

    AddThis Social Bookmark Button

    Enough ! No more pop-under ads

    We know that many of you have found the pop-under advertisements that run on Zamzar annoying:

    Up until now we’ve been willing to put up with them, as they have provided much needed revenue for the business, and generally speaking if you were determined enough to block them you could.

    However, we’ve decided that enough is enough – Ads we’ve seen recently have been obnoxious, distracting, misleading and downright annoying.

    We are therefore very pleased to announce that we are removing pop-under ads from Zamzar for all users effective immediately :)

    Say goodbye to this:

    Phew !

    Happy converting,
    The Zamzar Team.

    AddThis Social Bookmark Button

    Convert PS files to BMP, GIF, JPG, PDF, TIFF

    A common request we’ve had at Zamzar is to convert PostScript (.ps) files into PDF. We’re pleased to announce that our engineers have now enabled this, and a whole raft of other formats too !

    You can now convert .ps files from their native Postscript format into any one of the following formats:

    • bmp – Windows bitmap
    • gif – Compuserve graphics interchange
    • jpg – JPEG compliant image
    • pdf – Portable Document Format
    • thumbnail – Thumbnail image
    • tiff – Tagged image file format

    Why not head over to Zamzar to try it out now ?

    If you have suggestions for any other formats you’d like to see us support just get in touch with us at support@zamzar.com.

    Happy Converting !
    The Zamzar Team.

    AddThis Social Bookmark Button

    Improved Conversion Quality – PDF to JPG, PDF to BMP

    We are always striving to improve the quality of our conversions here at Zamzar. Today we’re pleased to announce that as part of this effort we have rolled out a new way of converting PDF to image formats.

    These improvements will result in …

    • Less failures
    • Greater conversion clarity
    • Provide the opportunity to either download a zip file containing all of the images from the converted PDF document or just individual images

    Why not head over to Zamzar to try these out now ?

    Happy Converting !
    The Zamzar Team.

    AddThis Social Bookmark Button

    Convert EMF files to BMP, GIF, JPG, PDF, PNG, TIFF and more

    We’re always happy when you guys email us requesting new conversion types – so hat tip to David G. He requested that we look into supporting EMF files to other image formats. I’m pleased to say that our team of chameleons looked into this and made it happen !

    Should anyone else have any suggestions for formats we should consider feel free to contact us at support (at) Zamzar.com.

    You can now convert EMF (Windows Enhanced Metafile) into any of the following formats:

    • bmp – Windows bitmap
    • gif – Compuserve graphics interchange
    • ico – Windows Icon
    • jpg – JPEG compliant image
    • pcx – PC Paintbrush Bitmap Graphic
    • pdf – Portable Document Format
    • ps – Postscript document
    • png – Portable Network Graphic
    • tga – Truevision Targa Graphic
    • thumbnail – Thumbnail image
    • tiff – Tagged image file format
    • wbmp – Wireless Bitmap File Format

    Why not head over to Zamzar to try these out now ?

    Happy Converting !
    The Zamzar Team.

    AddThis Social Bookmark Button

    Zamzar nominated for HSBC 2010 European Business Awards

    We’re delighted to announce that Zamzar has been selected for inclusion in the 2010 European Business Awards sponsored by HSBC.

    The European Business Awards recognises and promotes excellence, best practice and innovation in the European business community. The Awards uncover and promote examples of individuals, and organisations that have achieved outstanding results setting them apart as the leading companies, business leaders and entrepreneurs in Europe.

    Awards mean nothing without you guys though – We want to say a huge thanks to all of you who use Zamzar and have supported us since we first launched back in October 2006. We recognise that there’s still room to improve though. and we have a lot of great new features and conversions in the pipeline for you – stay tuned for further updates :)

    Happy Converting !
    The Zamzar Team.

    AddThis Social Bookmark Button

    Convert PDF to DOC – better quality conversions

    More good Zamzar news – we’ve improved the quality of all our PDF to DOC (MS Word) conversions.

    Converting from Adobe’s PDF format to Microsoft Word’s DOC format is handy as it can allow you to make changes to otherwise un-editable PDF documents. We’ve made the following updates to Zamzar:

    • Wider support for different PDF versions
    • Improved results for documents with complex tables
    • Better recognition of paragraph alignments

    Why not try out these new conversion capabilities on the Chuck Norris factbook PDF ? :-)

    Happy Converting !
    The Zamzar Team.

    AddThis Social Bookmark Button

    Follow

    Get every new post delivered to your Inbox.

    Join 51 other followers