Archive for September, 2007

File expiry problems

Hi,

Some users of Zamzar are reporting problems getting hold of their converted files via email links (the file appears to be “expired”).

This problem is being caused by network connectivity problems at the datacenter which runs Zamzar’s servers. We are working hard to get this resolved as quickly as possible, and will update this post with further information when we have it.

In the meantime if you hit this problem try checking back for your file after around 1 hour, as the problem seems to be intermittent at the moment.

Update: The problem has now been resolved, although if you had problems with expired files you may need to reconvert them. Sorry for any inconvenience caused.

Thanks,
The Zamzar Team

Zamzar featured on the BBC

Zamzar continues to receive attention from mainstream media - the latest to feature the site was the BBC on their flagship technology programme “Click”.

They recognise that using Zamzar “you can convert almost anything into pretty much anything else”. Here at Zamzar we aim to continue living up to that description and are working on new features to broaden your conversion capabilities.

To read more of their review just check out the program notes or watch the whole programme online.

Thanks,
The Zamzar Team.

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