Using the Zamzar Web Browser Button with Google Chrome

Happy 2012 to everyone ! We start the year here at Zamzar HQ with the curious case of the button, the browser and the global international mega-corp …

The Button

The Zamzar Web Browser Button has been around for a few years now, and is the best way of converting your files at the touch of a button from within your web browser. If you don’t have it already stop everything and get it here now !.

The Problem

Recently some of you who use the button reported it isn’t working in the Google Chrome web browser when trying to convert YouTube videos.

We’ve taken a look into this problem and there is a bug in Chrome which is causing this to break. If you want the juicy technical details you can see them here, but in layman’s terms we can tell you:

    “Google broke it”.

How to fix it

Fortunately there is a simple way to fix the problem … unfortunately it’s something you need to do rather than us.

Step 1 – Open a new tab in Chrome and click “Apps” at the bottom of the browser

Step 2 – Right click the YouTube app and select “Remove from Chrome”

Step 3 – Click uninstall

Step 4 – Restart the web browser

Step 5 (optional) – Sing joyfully

Hopefully this will help if you come up against the problem whilst we wait for Google to pull their fingers out and fix things in Chrome 🙂

Happy Converting !
The Zamzar Team.

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